What's your Curve story?


#1

I love a good story and would like to hear yours! How did you join Curve? What’s your most exciting experiences with us so far?


#2

Ha! I read about it, but it was only available for iPhone (which I hate). So I waited for an Android version. But your first try was a misfire - the app was a dummy, zero functionality. Users weren’t happy. But finally it came to, and I’ve been a user since day-1. For a time it actually made me money - a Russian bank was giving double benefits for cross-border transactions, so I routed all my rouble payments via Curve, and it showed as ‘LONDON’. Good times, haha.


#3

Heard of Curve from travel-dealz.de and instantly joined Curve. I just LOVE the entire concept, all cards in 1 and even better, giving my “old” bank cards the new fintech features, such as un(blocking) the card, INSTANT app notifications. The last one is a big thing, I still want to be able to use my miles earning cards (the underlying cards), so the other fintechs (revolut, n26, monzo,…) are a no go for me (especially since their customer support is really bad), but I still want app push notifications, therefore, miles earning cards + curve is the number 1 kicker solution.

And I must add, the support you guys do via email is stellar! I work with a lot of b2b and b2c companies and I have NEVER seen such a professional and quick reply from any other company.
If I send an email to my regular bank, it takes around 7-10 business days til I receive a reply by snail mail. If I send an email to AmEx platinum team (the card costs 600€ / year!) I also do not receive a reply for several weeks.

With Curve I always receive a reply within 24hours, most of the time the same day and you guys actually read my email and do not just copy + paste FAQs.


#4

How much were you paid to write that? Stellar email support? Seriously? Can only assume beta testers are getting preferential support.


#5

Look at the date, that was pre subscription. Now it takes 7-8 days for a response.