Upgraded to Curve metal - old card declined

Well I have upgraded to Curve Metal and await my card. I presumed the current card (Curve Blue but card is black) would work but it has been declined at both Tesco and Waitrose - both chosen for cashback and previously selected on my card.

Is this because my new card hasn’t arrived and been activated or a wider problem?

Hey @Jhon, welcome to the community! Your current card should work until your new one arrives, so it’s possible this was coincidental. Pop us an email at support@curve.app so we can look into the decline for you :slight_smile: