Thinkmoney account cards not recognized

Hi I have a thinkmoney current account but curve app doesn’t recognize the card. The app thinks it’s a pre paid card?
Anybody else with this issue??

It is a prepaid card.

It’s not on the allowed list of Prepaid cards https://support.imaginecurve.com/hc/en-gb/articles/115005774729-I-can-t-add-a-card-to-the-Curve-app

You need to contact Curve and ask them to add it to the allowed list.

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To Curve technicians
Could you look into the inclusion of thinkmoney sort code 162015 debit cards into the app system.
Thanks

You will need to contact support support@curve.app asking them to add it, and give them the BIN number, which is the first 6 digits of the card number.

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Hi @Louiemail welcome to the community! :blush: As @daedal mentioned, please do contact our Customer Support team in-app or via support@imaginecurve.com mentioning the first 6 digits of the payment card you are trying to add. They will be able to help you out :+1: