Refunds with the Curve card locked in the app

Hi,

I just purchased some items on Amazon, but then found them cheaper, so cancelled the original order.

So payments for both orders have been taken.

Will having the Curve card in the app locked be an issue for the refund?

As you may have guessed, first online refund with the Curve card.

Cheers

Chris

It would be advantageous for you to contact customer services as your post is very unique, you can contact them via the following ways. 1st Via the Curve app of itself or via email at support@curve.app

I believe refunds are not affected by a locked card. Only outgoing payments are blocked.

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@chrislee16228 What @Malik has said is correct. Money going back to your underlying cards through Curve are not prevented by the card being locked, only outgoing transactions. :slight_smile:

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