Refund from topping up Amex


#1

Can you cancel a topup and get a refund ?

I don’t blame you guys having a charge for this service but it’s never going to be cost effective for me.

For the amount of money I can’t put on Amex I might as well save the £10 a month Black card fee and just buy Avios.

Thanks


#2

Hi,

The Ts and Cs:

  • 9.4.5. You can refund the balance on Amex Wallet to the respective underlying Amex Payment card you have assigned to the particular Amex Wallet by contactingsupport@curve.app.

Based on that, I think you can request for a refund.


#3

You can indeed. If you remove the card, it should automatically refund the balance back to your American Express, it did with my Platinum card.

If you don’t see the refund within a day or so in the Curve timeline, give the support team a message in app or via support@imaginecurve.com