Push notification delays


#1

I’ve put in a support request, but curious to know if any other iOS users have delayed push notifications? My transaction notifications can take 10-15 minutes to come through.


How to extract Curve data and make your own API (very nerdy content)
How long does it take for a purchase to show up?
#2

I’ve had this today on the latest beta. iPhone X, 12.1.

I assume it’s temporary issue, should be fixed soon.


#3

Same here.
iPhone X, iOS 12.1.1 (Beta)


#4

I’ve been experiencing delays on Android (8.1) recently too.


#5

Massive delays for me - 30+ min for spend notification to appear - used to be instant. On beta.


#6

Gleiches bei mir. Verzögerung. Manchmal dauert es länger, manchmal geht es schneller…


#7

Sometimes instant notification but others can be 15 minutes or so. (iPhone 8)


#8

Thank you for bringing this forward. We’ll investigate what’s going on and post an update.


#9

I can confirm I am also experiencing significant delays, can be more than an hour, I’m on the Android BETA by the way.


#10

Also for me, notifications take a long time to arrive. I am not using beta and it happens more than one week ago.


#11

Same here, bank notifications arrive in real time, Curve takes forever.


Delays in Transactions Appearing
#12

Apologies for the late update. The spend notifications are currently not separated from other information that is sent through our system, hence the delay. We will find a solution to restore instant notifications.


#13

Hello. I made my first purchase with the card about an hour ago, but it has yet to show up in the app. When can I expect it to do so?


#14

Very haphazard but a notification came though 23hrs later just when I needed to know pretty quickly. A little frustrating as it didn’t show up on the app either. (Now I can’t see anything due to the update.) another post on that though.


#15

Yep still noticing big delays in notifications too.


#16

In my case it really depends. Sometimes I get a notification right away, and other times I have to wait for a few hours. It’s especially strange as Curve needs to send that information to the underlying card anyway, so why not send a push notification to me at the same time?


#17

I’ve been having long delays lately. Today i’ve been waiting hours for a transaction notification and nothing. Doesn’t show in timeline either.


#18

@fuuj0r Our engineers are working on how to best solve this and ensure the solution is scalable as we grow :slight_smile:


#19

Great, really miss not having these - was a major plus of paying with Curve!


#20

I’m still experiencing delays in receiving notifications. Any updates on this being fixed please? @Curve_Marie