Problem with Ica Banken

Curve does not work with the swedish bank “Ica Banken”.

The problem Ica Banken reports is that Curve does not send the CVC/CVV code with the transaction.
Curve says that Ica Banken has most likely blocked Curve.

Can we please solve this?!

You need to contact there support
support@imaginecurve.com

I have contacted the support but the problem is that Ica Banken and Curve are both directing me to the other one.