I am currently in Spain and I am trying to use my 15 GBP Curve Cash balance that I recently got. Every time I try to pass my Curve Cash (either inserting the chip, using contacless, Mag Swipe) my card would fail. It doesn’t matter in what establishment i try to use it, it fails.
My other own cards added to my Curve Blue work fine, even in transactions when I select Curve Cash on the app and insert the card into a terminal and put the correct pin and it says correct pin it declines the transaction. So I have 15 pounds hostage
Any idea? Has any of this happen to anyone? The curve cash amount is in pounds and my transactions are in EUR, could be that??
I already activate and done several Curve transactions with my credit cards on my Curve and al fine, what I don’t see to get working is the Curve Cash… even if I am trying small transactions like 5 Euro…