Monese blocking curve cash withdrawals

Hello,

Monese is blocking cash withdrawals with Curve. I already contacted their support and they confirmed they block these transactions and there’s nothing they can do about it.

Here’s a link they sent me:

Is it possible to change the type of this transaction ?(only cash widrawals are being blocked from my experience)

Hey @alex.1137ferreira!

When you make a transaction through Curve, we send through the MCC of the transaction to the underlying card issuer. This cannot be changed! For further details on why they decline a certain MCC you would need to contact Monese.

Hope this helps, let me know if you have any further questions!

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