LoungeKey verification

Morning, I’m a curve metal holder and set up LoungeKey app when I got the card. Not used the app for a while, went in this morning and now asking me to verify the card. I’ve put my curve card PAN number in and says it’s not ‘eligible’

Anyone had the same issue? Any fix?

Do you by any means have a Business card (written on back)? You have to register at a different site then.

The first card I had issued was business, contracted support and got a replacement. Once I had the new card, I registered on the website with my curve card, via the curve LoungeKey link

so you used the personal link for your non-business card? it should work then. Strange…

Correct, odd! My workaround was to create a new profile with a secondary email address and it’s working fine now.

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On my Android I just tried the app and I had to reenter my Curve (business) card details, but that worked first time.

I also had a problem registering my non-business card via the Curve-provided link. It also said that my card was ineligible. Then I tried creating my account directly through LoungeKey iPhone app, and that worked just fine.