Hi!
I’m successfully using Curve but I’m now failing to add a new debit mastercard to my wallet, no way.
The problem, that card is only accepting euro transactions but the validation charge by Curve is submitted in GBP so I get a lot of notifications from my card issuer with all denials.
Can Curve send the request directly in € if the card is configured as euro?
You need to set the underlying currency correctly to EUR.
I did have the same issue with a (Russian) Bulgarian underlying card. Fixed after switching to EUR currency into the App.
I was adding my new underlying card with eur selected but despite that, I received the initial verification charge in GBP anyway
You always get the initial verification in GBP. Don’t know why.
“1 currency only” debit card seems like weird concept limiting usability of card. Why banks want to limit their clients like that?
It’s simpler than that. It’s just a default setting to disable non-euro transactions. You can turn them on later, but it’s a security setup as the beginning.
It’s ok if we discuss if that initial setup is ok or not, but I’d put the focus on why Curve cannot submit euro-based verification if the card is especifically set up as euro in your wallet settings as @barhom said. That’s weird in Curve side.