I have 2 outstanding Support Tickets from last week and Customer Support seem to have vanished from the face of the earth.
I have been locked out of my card since Thursday 16th with nothing showing in the App and no reply to my request for when my card will be functioning again! It is more than a little embarrassing when the only way to check card status is to try to use it and have it Declined.
This Ticket has been unanswered since Tuesday 15th July and concerns swapping my Metal Investor Business card for the correct Metal Investor Personal card.
I am getting truly annoyed by the inconsistency of Curve. One day I feel we are actually getting somewhere and the next day I am tearing my hair out.
When Curve functions it functions well but when there is even the tiniest bump in the road everything seems to go to hell on a handcart. This is not professional and I hate it.