I’m trying to sign up for a new card but the iOS app just throws back an error every time.
‘Error placing order
Something went wrong, please check your connection and try again’
It’s definitely not my connection - I’ve tried multiple WiFi and 4G signals, even a hotspot from another phone. Also tried uninstalling app and reinstalling.
Customer service seems very poor, took 3 weeks to respond and I was told to reinstall (equivalent of turn off and on again). Been waiting for 3 days since this initial reply.
Has anyone else signed up since the Amex issues started? If I’m the only one with this issue then fair enough I’ll wait for support reply but seems like a bug to me