Declined payment (Amex)


#1

I had a notification that a transaction got declined today for a transaction that may have failed as it was fully processed on the same day Curve and Amex ended.(29/01/19). I noticed there is a Curve top up pending on my Amex account on same day. After I heard the news on Monday I had emptied my Amex wallet. Is it possible that the shop I used was slow at processing payment and then couldn’t due to the Amex wallet not being able to top-up?


#2

Not sure how that would work out. The shop is charging Curve, it has no relationship to anything beyond that


#3

Yes it looks like the shop pre authorised the card but did not take payment so it became declined on the app. But they can payment again at least.