Curve Rewards Not Showing

Hi

I have been using my Curve card for the last few months but my Rewards balance remains zero.

How does the Reward scheme work?

For example, one my selected retailers is Starbucks. I have a number of transactions at Starbucks using Curve (linked to my FirstDirect account). Payment goes through but nothing happens with my Rewards balance.

Any suggestions as to how I resolve this?

Thanks

I’d contact support to check. I’m on the old Rewards programme but whenever I pay at a relevant retailer (e.g., Pizza Express, Boots, etc) the points just show up on the Curve Rewards virtual card.

1 Like

The reason for this @JVisram84 might be that your 90 days Rewards period ended. Our team will be able to give you more insight on this if you contact us at support@curve.app :+1: