Curve metal card

Indeed Christate99. A month or 2 back I was on this forum pretty much daily in the hope of finding either resolution to the various difficulties Curve face, most notably for me the Amex issue, or some alternative deal more concrete than “very shortly we hope to offer…”.
When your reply to me popped into my email just now, it made me realise that either consciously or sub-consciously I am giving up hope of seeing any worthwhile development. I’m very sorry to say I have no regrets reverting to the basic card and feel extremely sorry for those who showed more faith than me. Even an announcement along the lines of: ‘we have examined the concerns expressed by various customers about the value of xxxxx (e.g. travel insurance) and will be looking to improve this element of the package’, or alternatively, ‘we conclude that the product delivers the intended level of value and availability and do not intend making any changes for now’.
The silence really has been deafening.

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Yea have to agree feel very short changed on my new curve metal card - pre paid for the year up front and nothing extra apart from a nice feeling card !

Come on curve let’s get the promised Benefits sorted or offer a refund or discount for next years subscription!

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My favourite thing was when the CEO came on here and asked what people thought was inadequate about the current offering, as though he was surprised that people found it so. Several people answered him, and in response, radio silence. Not even an acknowledgement from him or other Curve staff (other than moving posts to a different topic)

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A hug and a smile perhaps? :man_shrugging:

Well even that would be a start.

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They ask for feedback, and then when it’s offered they just delete the posts and claim they’re off topic. That or randomly merge them into a thread thats not relevant anymore and won’t be seen by anybody.

Then they invite everyone to an office to share their plans, where they completely ignore absolutely anything negative and do nothing but talk about what they want to offer in the future even though they’ve proven themselves to be completely incapable of providing what they claim to offer now.

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The quote below is from another topic, but I feel it makes even more sense in this topic (given the sentiments in this topic the last paragraph of the quote might be the most valuable :wink:):

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It definitely does take time, which is why it takes so long to launch a product…

If the flagging of posts is done by an algorithm, it is the most odd one I have seen. I have just seen how your comments (and others) in a thread entitled “Lounge Key Update” were expunged after you and others, rightly, showed how competitor products offered much better value even if Curve managed to provide the benefits they actually promised.

How can people who paid for the metal card continue doing so when the only tangible benefit is the card itself (a similar card can be obtained elsewhere for almost free if not free)?

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Apparently it’s not algorithmic, although I’m not convinced.

Supposedly it takes five different people flagging a post for it to be withdrawn, so I can only assume that there are five people hanging around this forum making sure that nobody ever says anything negative about Curve.

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It might be 5 bots that have been programmed to flag everything negative towards Curve.

Based on this announcement by Monzo, who are looking at metal cards, this will be the end of Curve metal for me, this seems to be a much better thought out way of packaging a product:

Same tbh.

So I think with Curve the idea is attracting lots of big spenders right, while having all of their card spending go through Curve on commercial cards to make a bunch of interchange money.

As such what I’d really like to see is cashback from all Curve merchants to choose from for the same price as the current Metal tier but without all of the insurance and lounge gubbins as quite a few of us are going to already have this either from underlying cards or independently.

In fact Curve could actually complicate our insurance claiming if we had insurance with Curve and separately (proportionate share) and could cost us more depending on excess charges too

As such I’d really like to see just a Curve Metal with just cashback as the focus

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From further up:

Why cant we have metal on the back of the card, is it to save money or is there a proper reason for it because my Amex is fully metal

I thought the Amex wasn’t metal on the back either, otherwise NFC wouldn’t work? I think in the USA they used to have full metal but they were non-contactless, which wouldn’t have gone down well elsewhere in the world! Even they are changing though, see https://thepointsguy.com/news/new-amex-card-material/

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I didn’t know that, I thought they were full metal. Makes sense for having contactless…

I wouldn’t enjoy my card if it was not contactless

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For the Curve app in other languages than English you can (already) vote (and post) here:

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Being totally honest, most of those translations are so bad that I know people who just reverted it back to English or stopped using the service if that was not possible. Especially when dealing with finances you don’t want a bad translation