Card images

#1

hi there, I submitted some card images a couple of weeks ago. because the support told me that they will be updated every month, I was wondering if this is maybe currently on hold.
Especially Barclays could easily be updated by using the design they provide.

love the product and am looking forward to Amex support.

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#2

So did it work? Is it possible then to send pictures of our credit cards to customer support for them setting this images up in our app? It would be awesome :slight_smile: I have 5 out of 8 cards they are not “recognize” and the pictures I currently hold look very boring in the app…

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#3

@surfinwaikiki @didi I’ve normally waited 2-3 months until they were finally showing in the app.

You need to email a picture of the cards to addmycard@imaginecurve.com indicating just the first 6 digits of each one.

I don’t get how can they take so long to include the new designs

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#4

Hi, yes they finally showed up two or three weeks before Christmas.

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#5

Can I use a screenshot of the cards from the issuer’s website, or do I take a picture of my personal card, blurring personal information?

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#6

I went overboard when i sent my last one; an image of my card (which wasn’t great TBH) with the number removed, an image from the bank website of an example card which was actually subtly different from my card, and because it was ridiculously complicated imagery also an image of the background itself. :joy: Give them as much to work with I say. But they ask for your card.

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#7

The reason they ask for the card, is curve actually make the designs in-house!

The more pictures you have, the better!

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#8

Yep the designs are well done - unfortunately can’t select them just now in beta, esp annoying as I know one of the ones they did from a custom submission I sent is on the system!

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#9

It’s letting me select on beta, I’m using iOS though…

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#10

Ah OK - has been broken on Android since the beginning, can’t change card name either.

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#11

Can you add blue Monese card picture (card in euro), you only have the green one (card in ÂŁ)?
Its a mess if you have both so both are green.

This is how it looks like blue Monese EU card:

And this is what you have now, thats Monese UK card in ÂŁ

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Bug Report - iOS v.3.0.4
split this topic #12

A post was merged into an existing topic: Bug Report - Android v2.1.12

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#14

@Dann Hello Dann ! Great come back of the re-organize feature for Our cards ! that’s great.
But ===> Since the last year, i ask Curve to implement some custom pictures of our cards. ( i.e. N26 metal, or Visa privilege)… I sent my own pictures to Curve several times but nothing yet… of course, it’s not the most important, i agree, but it should be very nice to retrieve our real cards inside the list…Thanx ! Pat.

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#15

@Patrick_BB I actually wrote yesterday to support about it (about the pictures of my cards), and they answered today saying that they are almost ready, should check on the next week. Maybe is the same for others? :slight_smile:

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#16

Hope so ! but for the moment, all my cards are deleted from the application…oups ! …

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#17

Yep, lots of card designs have made a return - have got some very nice-looking IHG and Virgin Rewards+ cards in my carousel now :slight_smile:

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