Can't add Neat card from Hong Kong

I took out a HKD account in Hong Kong using Neat, who are a small bank. When I try to add the card to Curve, it says sorry gift and prepay cards aren’t allowed. This is a valid bank debit Mastercard. The BIN is 538738. Are you able to add this BIN to your whitelist please?

Hi @leon_funnell. I have checked this for you and it looks like we don’t currently support this BIN. However, I have passed this onto our operations team who will be able to add this for you. We do try to constantly add new BINs to Curve, however, we can’t say for sure how long it will take until you will be able to use this card on your account. :slightly_smiling_face:

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