Cant activate curve card

#1

Hi everyone! My friend only has a virtual Revolut card added to curve and hes not able to activate the curve card. It says “to activate, verify a card thats yours and issued in Europe” but its his Revolut card and im pretty sure its issued in Europe. Any ideas?

#2

Hi

Has your friend contacted Customer Services?

This may be a card thing, but they will know for sure. On the forum we can only speculate.

#3

Hi Galiza,

This is an issue that your friend will need to contact our Customer Support team directly to resolve. As per our privacy guidelines , we are unable to discuss another customer’s account with a third party and cannot handle any support requests on the community forum.

2 Likes
#4

Your friend can email support@imaginecurve.com or contact them in app via the support section.

2 Likes
closed #5

This has been resolved.