At Curve, we value you as our customer. If the current lack of Amex support is important to you and you want to cancel your subscription:
- You have a 14-day “cooling-off” period as provided by law;
- On top of this, Curve is giving you more time to decide: 14 extra days of cooling-off period. We want you to properly try Curve Metal, enjoy its many benefits and see how it looks in your wallet.
The above extension applies to both monthly and annual subscriptions. Please note that if your subscription is cancelled, your Curve Metal card will be blocked and no longer usable.
I am slightly disappointed with this. I hoped Curve would have allowed users to keep metal after cancelling, and after paying the annual fee of £150.
However, if I decide to cancel during cooling off period, can you confirm I can go back to Legacy Black? The biggest factor in signing up to Metal was Amex support @Curve_Marie