Are certain transactions restricted/not permissible?

I’ve tried to use my Curve card at card-only petrol stations, for car parking and online. On every occasion regardless of the card being used, my transactions have been declined requiring me to use a back up debit/credit card.

Why is this? What can I do to ensure my Curve card is useable for everyday purchases in the UK?

Hi @Mandy :slightly_smiling_face: Accounts can’t be discussed in detail here, please contact the support team at support@curveapp. They’ll be able to look into any declines specific to your account and help you with the next steps :blush: