Amex wallet

amex

#1

Quick question and apologies if already answered. My wallet is set to £100 auto top up. If I say want to make a £2000 payment, will this authorise and then take the £2000 from my Amex, or do I need to “pre-load”?


#2

If your wallet currently have £100 and you have the auto top up set up, then it will auto top up £1900 first before authorising the £2000 payment.


#3

But won’t decline before it tops up to the spend requested?


#4

I won’t decline.

I’ve tried this earlier in the week :slight_smile:


#5

Great- thanks for the reply. Really appreciate your comment.


#6

Glad this is the case! Thanks for letting us know it works. Granted there is a situation with amex right now but I went the same route, topped up £100 and enabled auto, in the hopes it would do the above as it posed less risk given deposits aren’t covered under fscs protection.


#7

I’m confused by this.

If you don’t need funds in your Amex wallet before spending with auto-topup, what’s the point of the Amex wallet? We don’t have a Visa or Mastercard wallet.

Surely I could have a zero balance in my Amex wallet and then spend £500 with Amex. I don’t get it.


#8

So i don’t think I had access to the auto-topup before topping up the minimum £100 manually.

However Amex has now been disabled so my wallet balance is just being burned down now.