I’m sure this will be a very unpopular opinion on the Curve forum… But here goes anyway.
The title of this thread reads “Amex Blocks Curve in Anti-Competitive Move” - Can someone explain what is anti competitive here? I’m struggling to see how Curve and Amex are in competition with each other?
Secondly, of course it’s right not to jump to conclusions until all the evidence has been presented - But so far we have a statement from each company.
Curve’s statement reads like someone has had an argument, and is blaming the other person without any facts to back up their argument.
Amex’s statement reads like a factual “this is what happened” scenario, and there’s nothing more to discuss (which leads me to think that it was Curve who jumped the gun on all of this, and not Amex pulling the deal at the last minute).
Factor that in with Curves history of messing things up (subscriptions complexity, who has what card, customer service, changing the benefits on different cards, Amex integration being taken away in the first instance etc etc), and it’s hardly surprising that this has happened.
It’s been hours since this happened, and still no word from anyone on the community? Not even a “we know you are waiting for some info, we’ll get it to you as soon as we can” type message?
I feel sorry for all of those staff who worked on this, and are likely as shocked as the customers.
But really… It’s just one mess after another these days.