I wouldn’t mind supporting curve during this “fiasco”, but honestly curve did nothing to earn my support!
On September, if I am not wrong, Curve tweeted they are going to bring back AMEX support. A couple of months later they only did this for a closed beta group with applications accepted only for a day or so!
Two months later they officially released Metal subscription with the main selling point the AMEX support. I upgraded to Metal and decided to pay the full amount in advance, showing my trust and support to Curve.
However, since I did that, I have received almost zero Customer Support! I have had a few issues and my open tickets just stand there open! No comminication at all, apart from those public announcements. Not only I have received no support from Curve, but just 36hours after the official launch, one of the main features of the product sold, is being withdrawn!
Is that AMEX or Curve fault?
AMEX in a statement claims that the official release have been made by Curve even though they only gave approval for the beta testing.
Curve claims that AMEX has blocked them in an Anti-Competitive move.
What I know is that in this case I am a customer of Curve and I have received no support from them at all!
I just feel like a milk cow!