Help


FAQs Famously Asked Questions aka FAQs - the place for you if you would like to help yourself. You can also ask your fellow community members in the Help category. For customer support, questions about your Curve account and card, please write our customer support team via support@imaginecurve.com.
Topic Replies Activity
About the Help category

Find your answers within the FAQ’s or ask your fellow community members for help. If you’ve found something that doesn’t look right, please report bugs and we’ll take care of it! Please write to us at support@imaginecurv…

1 September 27, 2018
Your curve card is currently pending approval 2 July 19, 2019
Why was Amazon payment declined? 6 July 19, 2019
Annullamento account 7 July 18, 2019
Partial refund never came through 8 July 18, 2019
End of Curve Black trial? 3 July 17, 2019
How quickly is the new card charged when using Back In Time? 4 July 17, 2019
Curve doesn’t work at automatic fuel pump 44 July 16, 2019
Costco Fuel Station and Curve 3 July 16, 2019
Curve cash pay at pump issue 2 July 16, 2019
Curve with Starling and 'online payments' off 4 July 15, 2019
Fnac card in Curve 3 July 14, 2019
Why does Curve charge markups? 13 July 7, 2019
Planned maintenance on Sunday 7th July 2 July 7, 2019
Curve App Query 3 July 4, 2019
What happened to advertized incoming features? 4 July 4, 2019
Amazon cashback 7 July 4, 2019
Stuck at card verification 10 July 4, 2019
Failed to verify any debit cards. Now can’t sign up 7 June 21, 2019
Understanding how underlying cards work - Halifax 9 June 20, 2019
Top up curve rewards card 21 June 20, 2019
Can't add Neat card from Hong Kong 2 June 19, 2019
Failed in Costco again 5 June 18, 2019
Verification 2 June 18, 2019
Metal Card - Business + World on back, not World Elite 19 June 16, 2019
Contact support 3 June 15, 2019
When will I receive my Curve card? 3 June 10, 2019
How do I actually spend my Rewards Points? 4 June 8, 2019
UK ATM Withdrawal through LINK 4 June 7, 2019
Can I use Monzo card to activate card? 3 June 7, 2019