Help


FAQs Famously Asked Questions aka FAQs - the place for you if you would like to help yourself. You can also ask your fellow community members in the Help category. For customer support, questions about your Curve account and card, please write our customer support team via support@imaginecurve.com.
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About the Help category

Find your answers within the FAQ’s or ask your fellow community members for help. If you’ve found something that doesn’t look right, please report bugs and we’ll take care of it! Please write to us at support@imaginecurv…

1 September 27, 2018
Didn't receive cashback 2 November 18, 2019
I cannot activate the card 1 November 18, 2019
Failed to create funding sources 3 November 18, 2019
Problem with Ica Banken 3 November 18, 2019
Cash withdrawal, charged twice on two cards 5 November 18, 2019
Help didnt activate my curve card 5 November 17, 2019
Capital One 7 November 14, 2019
Aldi (UK) and Apple Curve Cash 4 November 14, 2019
Mag swipe - denied 2 November 13, 2019
Verification charges not refunded 32 November 13, 2019
Cannot verify mobile number - messages not received 4 November 13, 2019
Cant verify phone number 3 November 13, 2019
Points in shops? 7 November 12, 2019
Unable to add Prepaid cards 50 November 12, 2019
How to put money on Curve card? 8 November 10, 2019
Waiting on support to activate! 4 November 10, 2019
Change phone number 3 November 9, 2019
Card stopped working in GPay (Not Contactless) 15 November 8, 2019
Marriott cashback 4 November 7, 2019
In the event of theft or loss 6 November 5, 2019
Unable to Go Back In Time 9 November 6, 2019
Declined notifications 12 November 1, 2019
Adding a card to Curve 7 November 1, 2019
Curve doesn’t work at automatic fuel pump 83 November 1, 2019
Curve Cash and Booking Cashback 5 November 1, 2019
Refund notifications without refund 5 October 31, 2019
I can't add reissued card 6 October 31, 2019
I can't add a second card to the Curve app 3 October 30, 2019
Cant proceed from "home address" screen 3 October 30, 2019