Help


FAQs Famously Asked Questions aka FAQs - the place for you if you would like to help yourself. You can also ask your fellow community members in the <a href="https://community.curve.app/c/help">Help</a> category. For customer support, questions about your Curve account and card, please write our customer support team via <a href="mailto:support@imaginecurve.com">support@imaginecurve.com</a>. Bug Report We appreciate all your help and feedback on bugs so we can deliver the best possible experience. Our product team is actively participating in this topic to incorporate your feedback.
About the Help category [Help] (1)

Find your answers within the FAQ’s or ask your fellow community members for help. If you’ve found something that doesn’t look right, please report bugs and we’ll take care of it!. Please write us at support@imaginecurve.…

Curve Card Currencies [Help] (7)
Amazon payment declined [Help] (3)
Using Curve on Amazon [Help] (19)
Opening ticket via app [Bug Report] (3)
Curve with NFC [Help] (2)
Self Assessment HMRC [Help] (20)
A quicker way of upgrading to Curve Black? [Help] (4)
Message on my phone re; partner downtime? [Help] (10)
App not working after update [Help] (3)
In app contact us not working? [Help] (2)
Foreign debit card with alphanumeric card number [Help] (5)
iTunes and App Store [Bug Report] (9)
Cash recycling limits and tests [Help] (8)
Delays in Transactions Appearing [Help] (4)
Order of cards in app [Bug Report] (4)
Change card transaction not refunding [Help] (5)
Card rejected at Bureau de Change ( 2 ) [Bug Report] (22)
App crashes when looking at insights [Bug Report] (9)
Confused about "domestic" spending/withdrawals? [Help] (3)
What's the degree of charging for using ATMs? [Help] (12)
ATM fair use policy for Curve Premium? [Help] (18)
2 weeks "on the way" [Bug Report] (3)
Saving a new card nickname doesn't work ( 2 ) [Bug Report] (28)
Curve doesn’t work at automatic fuel pump ( 2 ) [Help] (32)
Terms - update limits [Bug Report] (3)
Unable to use Curve card with Uber app [Bug Report] (5)
Multiple companies and Xero [Help] (2)
Curve Card & app for Hungary – Android download problem [Bug Report] (4)
How long does it take for a purchase to show up? [Bug Report] (3)