Help


FAQs Famously Asked Questions aka FAQs - the place for you if you would like to help yourself. You can also ask your fellow community members in the Help category. For customer support, questions about your Curve account and card, please write our customer support team via support@imaginecurve.com.
Topic Replies Activity
About the Help category

Find your answers within the FAQ’s or ask your fellow community members for help. If you’ve found something that doesn’t look right, please report bugs and we’ll take care of it! Please write to us at support@imaginecurv…

1 September 27, 2018
XME Card unable to verify 9 January 20, 2020
Double charge 4 January 20, 2020
Two Declines today 7 January 20, 2020
December £5.00 19 January 20, 2020
Issues with USA phone number 12 January 19, 2020
Payoneer card support? 16 January 18, 2020
Billing address for online payments 7 January 18, 2020
In-app help never loads 3 January 16, 2020
Curve e ISEE 7 January 15, 2020
Void at McDonald's 6 January 15, 2020
How to cancel subscription 3 January 15, 2020
Some customers may be experiencing declines 3 January 14, 2020
Problem setting up Curve Cash 4 January 12, 2020
Cash deposit via Post Office 3 January 11, 2020
Curve card activate 5 January 10, 2020
REALLY slow refunds through the Curve card 7 January 9, 2020
Portuguese cards that can't be added as underlying cards 15 January 9, 2020
Activation 5 January 8, 2020
Problems with German Santander MasterCard 5 January 7, 2020
Unable to add Prepaid cards 92 January 6, 2020
My Curve Cash is not working? 3 January 6, 2020
Cant add a card, cant verify card help 3 January 4, 2020
Contactless suddenly stopped working 5 January 3, 2020
Childcare .gov account 20 January 1, 2020
Unable to add credit card from Pakistan 3 January 1, 2020
Card verification 4 December 31, 2019
Samsung pay phone bank option only 2 December 31, 2019
Freezing rewards 3 December 30, 2019
Wirex Card 7 December 30, 2019